Effective Date: 11/09/2025
At Gt Hotel CRM, powered by Gorain Technology Private Limited ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
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Personal Information: Name, email address, phone number, payment details, and login credentials.
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Usage Data: IP address, browser type, device information, and activity logs within our system.
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Payment Data: Processed securely through authorized gateways. Payments are handled by Gorain Technology Private Limited.
2. How We Use Your Information
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To provide and improve our hotel management services.
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To process payments and manage subscriptions.
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To send important service updates, billing information, and promotional offers.
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To ensure security and prevent fraudulent activity.
3. Sharing of Information
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We do not sell or trade your personal information.
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Data may be shared with trusted third-party service providers (e.g., payment gateways, email delivery systems) strictly for operational purposes.
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We may disclose information if required by law.
4. Data Security
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We use industry-standard security measures to protect your personal data.
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While we strive to ensure the security of your data, no method of electronic transmission is 100% secure.
5. Data Retention
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We retain user data as long as necessary for service delivery and compliance with legal obligations.
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Users may request data deletion by contacting support.
6. User Rights
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You may access, update, or request deletion of your personal data.
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You can opt out of promotional emails anytime via the unsubscribe link.
7. Cookies
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We use cookies to enhance user experience and track usage analytics.
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You may disable cookies in your browser, but certain features may not function properly.
8. Updates to This Policy
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We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Gorain Technology Private Limited
📧 Email: sales@goraintechnology.com
📞 Phone: +91-8898888845
🌐 Website: www.goraintechnology.com